Service Description

A critical link in the the intelligence system. Effective Collection and Requirements Management (CRM) ensures resources are being used efficiently, and that the intelligence system is proactively driving to relevance. This course provides participants with the skills and tools to establish CRM processes and run the CRM capability within their organisation. It is the only one of its kind in New Zealand. Content covered: Translating higher priorities into practical tasks and indicators, effective liaison with analysts and collectors, guides for establishing simple processes and tools. Participants receive an aide-memoire on the processes and tools covered to set up and run CRM within their organisation. Structure: 6hrs of taught lessons, followed by a self-paced practical activity conducted following the day of lessons with one-on-one feedback after submission. A follow up will be scheduled from 4 weeks after the completion of the course to discuss any aspects of applying the processes within the organisation. Who's this for? Staff employed as CRM Managers, experienced analysts looking for the next challenge, managers and supervisors responsible for CRM and CRM staff. Ensure CRM staff have the right skills, training, and tools to connect the team to the wider intelligence enterprise.